Refund policy

3-DAY RETURN WINDOW You have 3 days after receiving your order to request a return.

ELIGIBILITY CRITERIA

  • Items must be unworn, unused, with original tags and packaging.

  • Proof of purchase (receipt) is required.

HOW TO START A RETURN

  1. Contact us at: +20 010 9586 4415   WhatsApp Only

  2. If accepted, we will send you a shipping label and instructions.

  3. Items sent back without a prior request will not be accepted.

DAMAGES & ISSUES Inspect your order upon arrival. Contact us immediately if the item is defective, damaged, or wrong so we can fix it.

REFUNDS Once we inspect your return, we’ll notify you of the approval. Refunds are processed within 10 business days to your original payment method.